Forescout’s New Customer Support Hub in Pune

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An Asia Pacific headquarter was opened in Singapore as well, attributing to the country being a cybersecurity hub.

Forescout Technologies Inc. is a company known to deliver automated cybersecurity while maintaining continuous alignment of customers’ security frameworks. It has recently opened its new headquarters for the Asia Pacific region in Singapore as well as a new support centre in Pune, India. These centres are said to serve both global customer support and regional operations. 

Dave Patnaik, regional vice president of Asia Pacific and Japan, Forescout said, “Singapore has become a huge cybersecurity hub for the region with a mature understanding of the global threat landscape. Our customers are looking at very specific IT spending as cyber threats in the region has increased. Forescout’s platform offers tools to understand their assets and associated risks and by expanding our presence across the region and providing localized support and operations, we can support our customers during this time of immense digital transformation.” 

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Countries like India and South Asia are showing huge interest and investment towards cybersecurity especially. With Singapore becoming a central hub and model of good cyber hygiene, the focused support centre will enable Forescout to provide critical support to organizations across the region. Along with the new base in Pune, India, 24×7 first-line global support along with a local specialist team would be provided to APJ-based organizations. 

The company has several global system integrator partners in India such as TCS, Infosys, HCL, Wipro, and L&T to consolidate global support and customer engagement. 

Keith Weatherford, VP, of WW Channel, Forescout, added, “We are seeing huge demand for our platform to provide data-driven insights on threat detection and risk for organisations so they can drive better visibility and automate decision making. It was key that we worked with core partners that could help scale our customer support and integration program and our new GSI partners will allow us to support global and regional initiatives at scale and across the industry.” 


 

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