Flex Global Business Services (GBS) has been named one of the Top-20 Most Admired Shared Services Organizations in 2023 by Shared Services and Outsourcing Network Research and Analytics (SSON R&A). This recognition is a result of Flex’s outstanding performance in three key areas: organizational structure, service delivery model and digital ecosystem.
SSON is the largest and most established community of shared services, global business
services and outsourcing professionals worldwide and SSON R&A is the global data analytics center of the Shared Services & Outsourcing Network.
“This recognition is a testament to Flex Global Business Services’ unwavering commitment to innovation, excellence and strong engagement with our stakeholders. Our continued focus on outstanding performance and impeccable customer service has resulted in this distinction. We look forward to continued collaboration and driving positive engagements at Flex” said Balroop Grewal, Senior Vice President Global Business Systems & Services, Flex.
Every year, SSON Research & Analytics publishes a list of Top 20 Most Admired Shared Services Organizations (SSO) and Global Business Services (GBS). The companies are selected through a rigorous evaluation process and are recognized based on a comprehensive benchmarking performance study that covers two areas – organization profile and performance benchmarks.
The GBS centers provide centralized services in support of Flex’s global operations in the
areas of Global Procurement & Supply Chain, Finance, Engineering & Quality, Program
Management, IT and HR, together with other specialized verticals.