Om Nanotech ties-up with Accel Frontline Services

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Om Nanotech Pvt Ltd, manufacturer, exporter and supplier of computer RAM, memory modules, pendrives, etc has announced its partnership with Accel Frontline Services Limited, IT services & media company as it’s strategic RMA service partner in India for it’s Zipmem and Dolgix range of memory modules. As part of this collaboration, Accel’s WMS division, India’s best known warranty management services company will provide carry-in/walk-in warranty and RMA services for Om Nanotech’s memory products on PAN India, to offer prompt and simple redressal to both end customer and channel support needs.

Speaking on the occasion, Atul Khosla, director, Om Nanotech Pvt Ltd, said, “Service excellence has always been a key component of Om Nanotech’s business philosophy and warranty servicing is a key component of customer satisfaction. Although we do not feel that our products shall require warranty support, however, for greater customer satisfaction and convenience, we chose the best service provider – Accel as our partner. Indeed, it’s a commitment made by Om Nanotech and Accel, to bring world class warranty services to Om Nanotech’s product users.”

Damodar Sahu, general manager, strategic initiatives, Accel Frontline Services Limited, said, “We are proud to be partner with Om Nanotech Pvt Ltd in their effort to bring world class customer service practices to Indian consumers as Om Nanotech is well regarded for its excellent customer service initiatives. It will be a pleasure to offer services for their products.”

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