Mouser Electronics Opens New Customer Service Center in Vietnam

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  • The new centre will support local electronic design engineers, buyers, and hardware innovators, helping them to locate the newest products for their designs
  • Mouser’s Vietnam business has grown around 180 percent in the last five years

Mouser Electronics, Inc. announced the opening of its Vietnam Customer Service
Center, in Ho Chi Minh City. This new customer service center, located in the iconic Bitexco Financial Tower, will support local electronic design engineers, buyers, and hardware innovators, helping them to locate the newest products for their designs. Mouser now has 26 service locations worldwide, with 10 locations in the Asia Pacific region.

The electronics industry in Vietnam has seen rapid growth in the past decade and is quickly becoming an important hub for global original equipment manufacturers (OEMs) and electronics manufacturing services (EMS). Ho Chi Minh City, the country’s largest city, hosts many electronics markets and an increasing number of manufacturing services that have spurred demand for electronic components.

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Significant growth witnessed
“In Vietnam, our business has grown around 180 percent in the last five years,” stated Mark Burr-Lonnon, Mouser’s Senior Vice President of Global Service & EMEA and APAC Business. “We are very excited about this exceptional growth and look forward to providing a local presence to better serve customers throughout Vietnam in local languages and time zones.”

Mouser has been offering products and services to engineers across Vietnam through its comprehensive website, Mouser.vn, as well as via phone, email, and fax. The new customer support center will better support existing customers while also enhancing Mouser’s overall marketing efforts to serve new customers in the area.

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