Mouser Electronics Opens Customer Service Centre in Philippines

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  • Mouser’s business in the Philippines has seen over 40 percent annual growth in the past two years claims the company 
  • Electronics exports from the Philippines have increased steadily in recent years, with a record high growth in 2017

According to a report by Businesswire, Mouser Electronics has added a customer service centre in the Philippines. The new customer service centre is located in Manilla and will serve local design engineers, buyers and hardware innovators in local languages and time zone as per the company.

Mark Burr-Lonnon, Mouser’s senior vice president of global service and EMEA and APAC business said, “Mouser’s business in the Philippines has seen over 40 percent annual growth in the past two years. The exceptional growth is not only a result of strong regional demand for semiconductor and electronic components, but also proof of our successful strategy to provide fast delivery of the newest products and leading technologies. We see our local presence here as an important step in providing the best-in-class service that customers in the Philippines have come to expect. ”

11 locations in the Asia Pacific region

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Mouser has been offering products and services to engineers in the Philippines through its website and through phone, email and fax. The company added that the new office will support existing customers in a better manner and also enhance Mouser’s marketing efforts to serve new customers in the area. Mouser now has 27 service locations worldwide with 11 locations in the Asia Pacific region.

Electronics exports from the Philippines have increased steadily in recent years, with a record high growth in 2017. Semiconductors and electronics form the largest contribution to the country’s manufacturing sector, with focus on design and innovation.

Personalisation of orders and access to previous purchases

The company said that it gives design engineers, buyers and innovators easy access to the newest electronic components and comprehensive design resources. The Services and Tools site of the company allows for personalisation of orders and access to previous purchases.

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